National Work Readiness Credential - Academic Skills and Soft Skills Level 3

The NWRC Academic Skills and Soft Skills Credential is based on four proctored career readiness assessments validating mastery of the foundational employability skills (math, reading, data, and soft skills) commonly required for most jobs according to the U.S. Department of Labor O*NET Job Zone Framework. The holder of this credential has demonstrated proficiency at Achievement Level 3 in the following skill areas and is prepared to begin their career path at Job Zone Level 3. Work Ready Soft Skills Demonstrate understanding of oral and written communication skills, workplace communication tools, conflict resolution strategies; phone, email and social media etiquette. Understand the importance of a strong work ethic, personal presentation, customer relations, punctuality and dependability, motivation and time management. Understand the value of cooperation, respect and diversity, leadership, and leveraging personal differences. Evaluate the elements of critical thinking, creative problem-solving strategies, and overcoming adversity. Work Ready Math Use mathematical reasoning skills to solve real-life workplace problems including calculating sizes, quantities, and costs; evaluate information and results to determine the best solution; review the accuracy of transactions; and solve problems to inform operational activities. Work Ready Reading Read, understand, and interpret written workplace text such as memos, schedules, company policies, and technical manuals; obtain information and apply new knowledge to the job; follow instructions in complex procedural documents. Work Ready Data Understand and interpret workplace data presented in forms, workflows, diagrams, charts, and graphs. Use data analysis skills including identifying trends and relationships among variables; interpreting research and operational data; and reviewing technical drawings and specifications.